Privacy Policy
Last updated: 28 August 2026
1. What we collect
When you book a transfer, we collect the information needed to deliver it: your name, email address, phone number, pickup and drop-off addresses, flight details, passenger count and payment information.
2. Why we collect it
We use this information to confirm and fulfil your booking, contact you about your ride (including flight-delay updates), process payment and refunds, and respond to support requests.
3. Who we share it with
We share booking details with the chauffeur assigned to your ride, and payment details with our payment processor. We do not sell your personal data to third parties.
4. How long we keep it
We keep booking records for as long as required for accounting and legal purposes, and delete or anonymise account data on request where we're not legally required to retain it.
5. Your rights
Under the GDPR, you can ask to access, correct, export or delete the personal data we hold about you, or object to certain processing. Contact us using the details on our Contact page to exercise these rights.
6. Cookies
This site uses only the cookies and local browser storage needed to make it work (for example, remembering items in your account dashboard). We don't currently use third-party advertising or tracking cookies.
7. Contact
Questions about this policy or your data can be sent to the email address listed on our Contact page.